Donation Refund Policy for Child Crisis Network

Overview

At Child Crisis Network, we greatly appreciate your generosity and support. While we strive to ensure a positive giving experience, we understand that circumstances may arise that necessitate a refund. This policy outlines our approach to donation refunds.

1. General Policy

All donations made to Child Crisis Network are considered final and non-refundable. However, we will consider refund requests on a case-by-case basis under certain circumstances.

2. Eligible Reasons for Refunds

Refund requests may be considered if:

• A donation was made in error (e.g., incorrect amount).

• There was a technical error during the donation process

3. Requesting a Refund

To request a refund, please contact us within 30 days of the donation date. You can reach us at info@childcrisisnetwork.org. Please include:

• Your name and contact information.

• The date and amount of the donation.

• A brief explanation of the reason for the refund request.

4. Review Process

All refund requests will be reviewed by our team. We will respond to your request within 10 business days. If approved, refunds will be processed back to the original payment method.

5. Exceptions

Donations made during special fundraising events may have specific terms regarding refunds. Please refer to the event details for more information.

6. Contact Us

For any questions or concerns regarding this policy, please contact us at info@childcrisisnetwork.org.